Area Manager
Company: MD Now Urgent Care
Location: Lake Worth
Posted on: May 14, 2022
Job Description:
Job DescriptionWhy You'll Love This JobMD Now Urgent Care,
Florida's largest urgent care group, is looking for an Area Manager
to lead and oversee all aspects of clinic operations within a
defined geography. If you enjoy motivating and optimizing people &
processes while striving for operational success, then this may be
the role for you!The Area Manager is responsible for leading,
organizing, and executing regional clinic operations in order to
provide quality patient care and financial profitability. This
position focuses on growing, strengthening and providing guidance
and leadership while promoting the values and mission statement of
MD Now. This position ensures all MD Now Urgent Care ("MD Now")
workflow processes are executed consistently and proficiently by
all staff members daily to maintain a quality patient experience.
This position identifies developmental needs of clinic staff and
provides coaching and training to foster personal growth
opportunities.This position will oversee multiple clinics in Palm
Beach County from the Royal Palm Beach to Boynton Beach. Essential
Functions:
- Under the supervision and guidance of the Regional Director of
Operations, the Area Manager oversees clinic operations in assigned
area clinics to ensure smooth and efficient execution of MD Now
processes
- Communicates job expectations to Administrative Leads and
Clinical Leads of assigned clinics and conducts individual and
group coaching and training interventions for new and tenured
clinic employees
- Monitors performance and efficiency of assigned clinics and
alerts Regional Director of Operations and/or appropriate
departments on any challenges interfering with patient care or
processes
- Ensures assigned clinics are following MD Now workflow
processes in day to day clinic operations by daily and weekly site
visits and daily EMR reviews
- Reviews and assists clinics in understanding and maintaining
clinic budgets to regulate spending, payroll processes, and other
clinic expenses
- Ensures assigned clinics are stocked with necessary supplies
and all equipment is working and properly maintained
- Reviews and follows clinic staffing divisions and assists
clinic management in development of schedules and understanding of
staffing needs
- Monitors and evaluates the effectiveness of assigned clinic
operations through regular reviews of key performance metrics
- Exemplifies the desired culture and philosophies of the
organization working effectively as a team member with other
members of management and the clinic staffAdditional
Responsibilities:
- Communicates with clinic management, appropriate departments,
or vendors to maintain physical integrity of assigned clinic
facilities
- Attends and participates in all scheduled meetings and events
as directed
- Submits orders for necessary supplies, maintenance and IT
tickets, and completes end of month reports related to financial
reconciliation
- Maintains communication with the Regional Director of
Operations to report on staff and clinic performance and any
operational challenges, if applicable
- Assists clinic staff in registering and discharging patients,
including insurance verification, payment collection, and
scheduling follow-up visits
- Follows appropriate processes when disciplinary action is
necessary for employee-related issues
- Travel required throughout clinicsRequired Qualifications:
- Bachelor's degree in healthcare administration, business
management, or related field
- At least 3-5 years of prior management experience, particularly
in the healthcare industry
- At least 5 years of experience and expertise with Microsoft
Office (Word, Teams, PowerPoint, Excel)
- Demonstrated ability of utilizing and executing administrative
systems and processes consistently and proficiently to contribute
to operational success
- Excellent communication skills with all levels and amongst team
leaders
- Traveling required throughout all clinic locations within
assigned Area. Additional travel across multiple areas may occur as
necessaryPreferred Qualifications:
- Certification from an accredited clinical-based program (e.g.,
certified medical assistant, radiologic technologist, basic x-ray
machine operator, or paramedic) is strongly preferred
- Master's degree in healthcare administration, business
management, or related field
- Prior experience with eClinicalWorks electronic medical records
(EMR) systemLicense and/or Certifications:
- Valid Florida Driver's License
- Current BLS/CPR certification
Keywords: MD Now Urgent Care, Palm Beach , Area Manager, Executive , Lake Worth, Florida
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