Shift Coordinator (Per Diem)
Company: GGI ALL
Location: West Palm Beach
Posted on: January 20, 2026
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Job Description:
Job Description Job Description Description: Perform duties to
coordinate, monitor and provide a safe and secure environment to
participants in the waiting area and in residences; assist
navigators as needed and contribute to the mission of Goodwill by
providing a safe environment for formerly homeless individuals and
families, guided by limits of established standards and accepted
practice. This is an as-needed position with flexible scheduling
and no guaranteed hours. ESSENTIAL FUNCTIONS: Monitor the guests
while they are in the residence and maintain vigilance for their
safety and security. Serve as first responder and interventionist.
Review incidents with guests, Housing Technicians, Case Managers,
and other direct care staff with Senior Operations Director.
Supervise Housing Technicians during shifts. Ensure staff coverage
during meals and breaks. Communicate with Senior Director regarding
any concerns with staff or guests. Maintain logs and make accurate
and specific documentation of events occurring during shift
including incident reports and notices of infraction. Utilize
trauma informed care principles when managing guests and staff.
Create a warm, welcoming environment for guests. Model appropriate
interventions for staff including harm reduction, crisis
intervention, and low barrier services. Participate in case
conferences as needed with Program Director, Housing Advocate Case
Managers, and Operations Director. Assist to orient guests, obtain
intake information, and document participant files. Assist guests
in use of residence facilities and equipment, including computer,
laundry and other household equipment. Check facilities for
cleanliness and inform management of the need for repairs.
Coordinate and assist facility staff as needed. Contact on-call
support staff when needed. Relieve and /or assist Housing
Technicians when needed. Interview, select, recommend, hire, train
and supervise assigned staff. Assign and check work. Provide
directions to staff and assist in the investigation and resolution
of problems. Perform any range of departmental assignments or
special projects as requested. OTHER DUTIES MAY INCLUDE BUT ARE NOT
LIMITED TO: Demonstrate by words and actions a commitment to the
Goodwill mission to help those experiencing homelessness and other
barriers to become self-sufficient working members of the
community. Perform or assist with any duties or operations as
required to maintain workflow and to meet schedules and quality
requirements. Maintain safe work area and comply with safety
procedures and equipment operating rules, keeping work areas in a
clean and orderly condition. Participate in any variety of meetings
and task force groups to integrate activities, communicate issues,
obtain approvals, resolve problems, and maintain specified level of
knowledge pertaining to new developments, requirements, and
policies. Requirements: KNOWLEDGE AND SKILLS: Bachelor’s Degree in
Rehabilitation, Social Services, Human Services, or a related
field. Relevant work experience may be substituted on a year for
year basis in lieu of degree. Minimum one (2) year in homeless
services setting or experience working in a milieu setting. Ability
to work in a team environment. Ability to deal with a wide variety
of people in a positive manner. Must have excellent verbal and
written communication skills. Demonstrated ability to use sound
judgement as well as the ability to take direction. Willingness to
work nights and/or weekends. Must have a valid Florida driver’s
license, valid insurance, reliable transportation for travel to
outlying locations and the ability to be insured under the
company’s vehicle insurance policy. PHYSICAL REQUIREMENTS:
Residential setting Repetitive pushing, pulling, stretching,
reaching, kneeling stooping, and bending. Prolonged periods of
standing and walking Ability to lift and carry up to 45 lbs.
minimum. TOOLS AND EQUIPMENT USED: Computer, standard peripherals
and office equipment, kitchen appliances, yard maintenance
equipment, company van, and safety equipment.
Keywords: GGI ALL, Palm Beach , Shift Coordinator (Per Diem), Healthcare , West Palm Beach, Florida
