Company: The Colony Palm Beach Hotel
Location: Palm Beach
Posted on: November 14, 2021
Since 1947, The Colony Palm Beach has been the center of Palm
Beach social life hosting-- U.S. Presidents, European Royalty and
discriminating travelers from around the world. Be part of a
historic, luxury boutique hotel exhibiting polished charm and
ambiance only steps away from world-famous shopping and dining on
Worth Avenue and the crystal blue waters of the Atlantic Ocean.
For more information visit http://thecolonypalmbeach.com .
The Colony Palm Beach is an Equal Opportunity Employer and a Drug
Free Work Place.
Job Overview: Provide courteous and professional beverage service
at banquet, catering and special event functions to guests in
compliance with company policies and procedure to ensure efficiency
and to exceed guest and meeting planner satisfaction.
Essential Job Functions:
-Maintain complete knowledge of service requirements for assigned
-Detailed menu selections, major ingredients, appearance, texture,
quality standards, garnish and method of presentation.
-Particular characteristics/descriptions of wines/champagnes
-Prices for specified selections on cash functions.
-Groups' names and background.
-Type of functions and expected attendance/guarantee numbers.
-Scheduled hours of service.
-Order of service, traffic flow in room.
-Attend pre-function meeting and review all information pertinent
to set-up and service of group.
-Assist with event preparation, set up, and closing, including
setting up and packing away portable bars, table cloths, glassware,
-Polish glasses and silverware, fold napkins, stock bars and
-Slice, pit, and prepare fruit garnishes for drinks.
-Be ready in assigned station at least 15 minutes prior to function
-Perform all steps of service in compliance with company standards
to achieve excellent guest service and satisfaction.
-Greet guests as they enter a venue, provide immediate attention to
all guests upon their arrival to the bar area.
-Assess bar guests' needs and preferences and make
-Check identification to verify legal age requirements for all
-Receive, record and complete beverage orders according to service
standards. Manage guest orders in a timely and anticipatory
-Continuously monitor assigned station.
-Keep assigned bar and bar area neat and clean.
-Maintain a well-stocked bar with an adequate supply of liquor,
beer, wine, mixers, ice, napkins, straws, glassware, and other
-Observe guests, respond to additional requests.
-Monitor all guests for alcohol intake to appropriate levels.
-Adhere to proper alcohol handling procedures.
-Remove soiled glassware and use proper clearing and break down
-Assist in breaking down functions and handling equipment. Return
equipment back in its proper storage place.
-Return all beverages and liquors to a manager. Break down and
properly store supplies.
-Promote positive guest relations at all times.
-Be familiar with all hotel services/features and local
attractions/activities to respond accurately to any guest
-Monitor and handle guest complaints by following the instant
pacification procedures and ensuring guest satisfaction. Notify a
-Assist with the final breakdown of function room and clean up.
Ensure all department standards are met. Complete all checklists
and closing duties in accordance with departmental standards.
-Maintain cleanliness of all banquet areas.
-Maintain full knowledge of and comply with food safety and
sanitation policies at all times.
-Adhere to local and government compliance with health and safety
regulations to ensure a clean and safe work environment for guests
-Maintain knowledge of all safety and emergency procedures and is
aware of accident prevention policies. Report accidents, injuries,
and unsafe work conditions to the supervisor or manager.
-Remain, at all times, attentive, friendly, helpful and courteous
to all guests, managers and fellow employees.
-Ensure that the appropriate level of confidentiality and security
for all guest and company information is achieved, aiding in
creating a feeling of comfort and confidence for guests.
-Maintain high standards of personal appearance and grooming, which
include wearing proper uniform and a name tag when working.
-Notify Loss Prevention immediately of found items if guest has
-Perform other duties as assigned by supervisor.
-Assist with inventories as assigned.
-Assist with special and deep cleaning projects as assigned by a
Keywords: The Colony Palm Beach Hotel, Palm Beach , Banquet Bartender, Hospitality & Tourism , Palm Beach, Florida
Didn't find what you're looking for? Search again!