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Banquet Bartender

Company: The Colony Palm Beach Hotel
Location: Palm Beach
Posted on: November 14, 2021

Job Description:

Since 1947, The Colony Palm Beach has been the center of Palm Beach social life hosting-- U.S. Presidents, European Royalty and discriminating travelers from around the world. Be part of a historic, luxury boutique hotel exhibiting polished charm and ambiance only steps away from world-famous shopping and dining on Worth Avenue and the crystal blue waters of the Atlantic Ocean.

For more information visit http://thecolonypalmbeach.com .

The Colony Palm Beach is an Equal Opportunity Employer and a Drug Free Work Place.

Job Overview: Provide courteous and professional beverage service at banquet, catering and special event functions to guests in compliance with company policies and procedure to ensure efficiency and to exceed guest and meeting planner satisfaction.

Essential Job Functions:

-Maintain complete knowledge of service requirements for assigned functions:


-Detailed menu selections, major ingredients, appearance, texture, quality standards, garnish and method of presentation.
-Floor plans.
-Particular characteristics/descriptions of wines/champagnes ordered.
-Prices for specified selections on cash functions.
-Groups' names and background.
-Type of functions and expected attendance/guarantee numbers.
-Scheduled hours of service.
-Special requests/arrangements.
-Order of service, traffic flow in room.
-V.I.P.'s.
-Attend pre-function meeting and review all information pertinent to set-up and service of group.
-Assist with event preparation, set up, and closing, including setting up and packing away portable bars, table cloths, glassware, etc.
-Polish glasses and silverware, fold napkins, stock bars and service stations.
-Slice, pit, and prepare fruit garnishes for drinks.
-Be ready in assigned station at least 15 minutes prior to function start time.
-Perform all steps of service in compliance with company standards to achieve excellent guest service and satisfaction.
-Greet guests as they enter a venue, provide immediate attention to all guests upon their arrival to the bar area.
-Assess bar guests' needs and preferences and make recommendations.
-Check identification to verify legal age requirements for all guests.
-Receive, record and complete beverage orders according to service standards. Manage guest orders in a timely and anticipatory manner.
-Continuously monitor assigned station.
-Keep assigned bar and bar area neat and clean.
-Maintain a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories.
-Observe guests, respond to additional requests.
-Monitor all guests for alcohol intake to appropriate levels.
-Adhere to proper alcohol handling procedures.
-Remove soiled glassware and use proper clearing and break down procedure.
-Assist in breaking down functions and handling equipment. Return equipment back in its proper storage place.
-Return all beverages and liquors to a manager. Break down and properly store supplies.
-Promote positive guest relations at all times.
-Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.
-Monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction. Notify a manager immediately.
-Assist with the final breakdown of function room and clean up. Ensure all department standards are met. Complete all checklists and closing duties in accordance with departmental standards.
-Maintain cleanliness of all banquet areas.
-Maintain full knowledge of and comply with food safety and sanitation policies at all times.
-Adhere to local and government compliance with health and safety regulations to ensure a clean and safe work environment for guests and employees.
-Maintain knowledge of all safety and emergency procedures and is aware of accident prevention policies. Report accidents, injuries, and unsafe work conditions to the supervisor or manager.
-Remain, at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
-Ensure that the appropriate level of confidentiality and security for all guest and company information is achieved, aiding in creating a feeling of comfort and confidence for guests.
-Maintain high standards of personal appearance and grooming, which include wearing proper uniform and a name tag when working.
-Notify Loss Prevention immediately of found items if guest has departed.
-Perform other duties as assigned by supervisor.
Secondary Functions:

-Assist with inventories as assigned.
-Assist with special and deep cleaning projects as assigned by a supervisor.

Keywords: The Colony Palm Beach Hotel, Palm Beach , Banquet Bartender, Hospitality & Tourism , Palm Beach, Florida

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