Restaurant Busser & Runner
Company: The Colony Palm Beach Hotel
Location: Palm Beach
Posted on: November 16, 2021
Since 1947, The Colony Palm Beach has been the center of Palm
Beach social life hosting-- U.S. Presidents, European Royalty and
discriminating travelers from around the world. Be part of a
historic, luxury boutique hotel exhibiting polished charm and
ambiance only steps away from world-famous shopping and dining on
Worth Avenue and the crystal blue waters of the Atlantic Ocean.
For more information visit http://thecolonypalmbeach.com .
The Colony Palm Beach is an Equal Opportunity Employer and a Drug
Free Work Place.
JOB OVERVIEW: Responsible for providing a clean and pleasant dining
experience by clearing, sanitizing, and resetting tables, and
ensuring the dining room is well-stocked and tidy. Assist Servers
by preparing tables, serving orders, explaining meals, and
facilitating collaboration between kitchen and wait staff. Practice
social distancing, observe mask mandates and maintain hand washing
routine as ordered by the CDC, Palm Beach County, and the State of
ESSENTIAL JOB FUNCTIONS:
-Welcome and greet every guest.
-Consistently provide friendly, engaging and anticipatory guest
service and heartfelt hospitality.
-Perform opening and closing procedures, complete checklists and
assigned side work. Refill salt, pepper, and other condiments at
-Clean and sanitize assigned areas thoroughly before and after
-Polish glasses and silverware, fold napkins, clean and sanitize
menus, tables, and high touch surfaces.
-Distribute menus and seat guests, answer phones and take messages
if host/hostess is not available.
-Provide immediate attention to all guests upon seating.
-Serve water, bread and butter to guests and refill glasses as
-Serve drinks and meals according to service standards while manage
guest orders in a timely and anticipatory manner.
-Adds any additional items to order before it is delivered
(condiments, salad dressings, steak knife, etc.).
-Responsible for coordinating table service with front- and
back-of-house personnel to provide a guest experience that meets or
exceeds guest expectations. Assist in expediting food from the
kitchen when necessary.
-Observe guests, respond to additional requests, and determine when
the meal has been completed. Notify a server or a manager of any
-Remove soiled dishes and mark tables between courses.
-Clear, clean and reset vacated tables after guests depart.
-Assists guests in an informative and helpful way.
-Maintain full knowledge of all food & beverage items, garnishes,
allergens, contents and preparation methods.
-Receive In-Room Dining orders, enter orders in hotel's POS system,
complete orders, Set: Allowing an item to go from a soft or liquid
state to a firmer, more solid state.
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used the services of a hotel.
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manner. Ensure to provide excellent quality service as per the
hotel's standard operating procedures.
-Serve guests their In-Room Dining orders in prompt, courteous
manner as per the standard sequence of service.
-Present physical and accurate check to guest and complete the
-Responsible for cleaning and removing the trolleys/trays from
guest rooms and hallways.
-Maintain a clean and orderly dish pit station.
-Maintain clean, orderly and fully stocked service stations.
Maintain appropriate stock levels of glassware, silverware, and
-Mops, sweeps, and performs other cleaning duties throughout the
Food & Beverage outlets as needed.
-Maintain the highest level of standards of quality of products and
service at all times.
-Advise supervisor/manager of any complaints as soon as they
-Maintain cleanliness or all Food & Beverage outlet areas. Maintain
full knowledge of and comply with food safety and sanitation
policies at all times.
-Maintain high standards of personal appearance and personal
-Demonstrate ability to multi-task, manage time and work well under
-Adhere to local and government compliance with health and safety
regulations to ensure a clean and safe work environment for guests
-Maintain knowledge of all safety and emergency procedures and is
aware of accident prevention policies.
-Follow outlet policies, procedures and service standards.
-Notify Loss Prevention immediately of found items if guest has
-Maintain a professional courteous manner with all guests and
-Assist with special and deep cleaning projects as assigned by a
-Perform any other duties as requested by supervisor.
-Assist with monthly inventory of food & beverage and paper
products within F&B outlets.
Keywords: The Colony Palm Beach Hotel, Palm Beach , Restaurant Busser & Runner, Hospitality & Tourism , Palm Beach, Florida
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