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Lead Concierge

Company: Campbell Property Management
Location: Palm Beach
Posted on: May 20, 2023

Job Description:

Responsibilities include, but are not limited to:

  • Lead by example, consistently conveying a positive attitude, passion, and pride
    in their work.
  • Approach all encounters with residents, guests, and fellow employees in a gracious,
    attentive, courteous, and service-oriented manner.
  • Conduct all business as an Ambassador, with integrity and in a professional manner
  • Respect all residents privacy, perspective, priorities, time and resources.
  • Keep fiscal responsibility and resident satisfaction in mind when making all decisions
  • Take part in keeping clean and liter free. Cleanliness is everyone's responsibility, take ownership in the beauty of the property
  • Maintain regular attendance in compliance with standards and as required by scheduling, which may vary according to the needs of the property.
  • Maintain high standards of personal appearance and grooming, which include wearing
    proper attire and name tag (if provided) when working.
  • Always comply with standards, regulations and requirements to encourage safe and efficient company operations.
  • Always maintain a warm and friendly demeanor to residents, guests and coworkers.
  • Communicate residents and guests requests and concerns to management promptly.
  • Maintain a clean and organized working environment- you are one of the first
    impressions residents will have of the property. Work stations should be free and clear of each employee's personal affects after each shift.
  • Make reservations at local restaurants, hotel accommodation, transportation and travel
    arrangements for residents, upon their requests. Arrange for special requests for
    members upon their request to include airline reservations and tickets to major events in
    state and around the country.
  • Receive lost and found items, keep up to date log of when items were received and
  • If you are asked by a resident/guest to perform duties outside the scope of your duties (such as lifting/moving heavy/bulky items), permission must be obtained from the Management Office before proceeding. And never should any employee lift more than 50lbs without a helper.
  • Valet a resident or guests vehicle if requested. However, homeowner parties with more than 10 vehicles require the resident to hire a professional valet service with appropriate insurance.

    Pay Rate: Up to $19



Keywords: Campbell Property Management, Palm Beach , Lead Concierge, Hospitality & Tourism , Palm Beach, Florida

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