Restaurant Expeditor

Company: Hersha Hospitality Management
Location: Palm Beach
Posted on: May 27, 2023

Job Description:

Opportunity: Restaurant Expeditor
Ensure all food is prepared at the appropriate time and delivered to the correct guest in a timely and efficient manner.
Potential Career Path
Restaurant Server - Restaurant Captain - Restaurant Manager
Essential Job Functions

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  Serve as primary point of contact between front-of-house and back-of-house
  
  
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  Receive order tickets from servers and call them in to kitchen
  
  
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  Ensure all allergies and dietary restrictions are highlighted on order tickets and communicated to kitchen staff
  
  
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  "Fire" courses with chef at appropriate time
  
  
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  Direct food runners when to pick up dishes and where to deliver them
  
  
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  Ensure food runners have memorized table and seat numbers for every dish leaving the kitchen
  
  
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  Ensure all plates leaving the kitchen meet Chef's standards for presentation, freshness, and temperature.
  
  
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  Ensure all plates leaving the kitchen were prepared in adherence to any dietary restriction or food allergy noted on the order ticket.
  
  
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  Ensure no dish leaves the kitchen unless it is part of a complete order to ensure courses are delivered completely and simultaneously.
  
  
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  Manage flow of dinner service for all tables, including private dining, ala-carte dining, and multiple-course tasting menus
  
  
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  Run food to tables as needed
  
  
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  Ensure anyone delivering food to a table is able to authoritatively describe the dishes they are delivering
  
  
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  Ensure the Expeditor station is appropriately stocked at all times, with items such as plate wipes, Sharpies, thermal printer paper, highlighters, and side towels
  
  
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  Be aware of and enforce all restaurant policies and procedures
  
  
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  Be aware of and enforce all Forbes and LQA policies and procedures
  
  
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  Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  
  
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  Follow sustainability guidelines and practices related to HHM's EarthView program.
  
  
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  Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  
  
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  Perform other duties as requested by management.
  
  
  Position Requirements
  
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    High School diploma or equivalent preferred.
    
    
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    Previous food and beverage experience required or equivalent training.
    
    
    Work Environment and Context
    
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      Work schedule may vary and will include working on holidays and weekends and alternate shifts.
      
      
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      Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.
      
      
      What We Believe
      People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
      ID: 2023-45875
      UltiPro Location Description: 3800 N. Ocean Drive Palm Beach Florida 33404 US
      External Company URL: www.hershahotels.com

Keywords: Hersha Hospitality Management, Palm Beach , Restaurant Expeditor, Hospitality & Tourism , Palm Beach, Florida