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Restaurant Expeditor

Company: Hersha Hospitality Management
Location: Palm Beach
Posted on: May 27, 2023

Job Description:

Opportunity: Restaurant Expeditor
Ensure all food is prepared at the appropriate time and delivered to the correct guest in a timely and efficient manner.
Potential Career Path
Restaurant Server - Restaurant Captain - Restaurant Manager
Essential Job Functions

  • Serve as primary point of contact between front-of-house and back-of-house

  • Receive order tickets from servers and call them in to kitchen

  • Ensure all allergies and dietary restrictions are highlighted on order tickets and communicated to kitchen staff

  • "Fire" courses with chef at appropriate time

  • Direct food runners when to pick up dishes and where to deliver them

  • Ensure food runners have memorized table and seat numbers for every dish leaving the kitchen

  • Ensure all plates leaving the kitchen meet Chef's standards for presentation, freshness, and temperature.

  • Ensure all plates leaving the kitchen were prepared in adherence to any dietary restriction or food allergy noted on the order ticket.

  • Ensure no dish leaves the kitchen unless it is part of a complete order to ensure courses are delivered completely and simultaneously.

  • Manage flow of dinner service for all tables, including private dining, ala-carte dining, and multiple-course tasting menus

  • Run food to tables as needed

  • Ensure anyone delivering food to a table is able to authoritatively describe the dishes they are delivering

  • Ensure the Expeditor station is appropriately stocked at all times, with items such as plate wipes, Sharpies, thermal printer paper, highlighters, and side towels

  • Be aware of and enforce all restaurant policies and procedures

  • Be aware of and enforce all Forbes and LQA policies and procedures

  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

  • Follow sustainability guidelines and practices related to HHM's EarthView program.

  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

  • Perform other duties as requested by management.

    Position Requirements

    • High School diploma or equivalent preferred.

    • Previous food and beverage experience required or equivalent training.

      Work Environment and Context

      • Work schedule may vary and will include working on holidays and weekends and alternate shifts.

      • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

        What We Believe
        People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
        ID: 2023-45875
        UltiPro Location Description: 3800 N. Ocean Drive Palm Beach Florida 33404 US
        External Company URL:

Keywords: Hersha Hospitality Management, Palm Beach , Restaurant Expeditor, Hospitality & Tourism , Palm Beach, Florida

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