Housing Technician
Company: GGI ALL
Location: Belle Glade
Posted on: January 21, 2026
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Job Description:
Job Description Job Description Description: Perform duties to
monitor and provide assistance and a safe, secure, welcoming
environment to participants in interim housing; assist with
household chores; and contribute to the mission of Goodwill by
providing a safe environment for individuals and families
experiencing homelessness, guided by established standards and
procedures. ESSENTIAL FUNCTIONS: Orient guests to facility and
personal areas. Review guest assignments and responsibilities of
guests. Assist guests in use of facility amenities; including but
not limited to the laundry, recreational, and all applicable common
areas. Create a welcoming environment for guests. Implement and
support the principles of a trauma informed care environment.
Utilize de-escalation skills to manage guest conflict. Manage the
phone line on weekend and evening shifts only. Review
arrival/departure procedures with guest, including emergency exits
and procedure. Escort guests as needed within the facility
buildings and grounds. Monitor guests while they are in the waiting
area or residence, and maintain vigilance for their safety and
security. Assist entering guests with placing items in Hot Box.
Assist with entry and maintenance of medication logs along with
LPNs. Maintain logs and make accurate and specific documentation of
events occurring during shift including incident reports and notice
of infractions. Ability to support and advocate for inclusion for
the LGBTQ and other vulnerable communities most at risk for
homelessness Make sure that common area is welcoming; encourage
participants in maintaining chores to ensure cleanliness of shelter
space for group program events/classes. Participate in training to
upgrade skills as courses become available. Complete all GGI
required trainings within 6 months of hire Perform any range of
departmental assignments or special projects as requested. OTHER
DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO: Demonstrate by words and
actions a commitment to the Goodwill mission to help people
experiencing homelessness to become self-sufficient, working
members of the community. Perform or assist with any duties or
operations, as required to maintain workflow and to meet schedules
and quality requirements. Maintain safe work area and comply with
safety procedures and equipment operating rules, keeping work area
in a clean and orderly condition. Participate in any variety of
meetings and task force groups to integrate activities, communicate
issues, obtain approvals, resolve problems and maintain specified
level of knowledge pertaining to new developments, requirements,
and policies. Requirements: KNOWLEDGE AND SKILLS: High school
diploma or equivalent. Excellent verbal communication skills and
good written communication skills Excellent people skills One year
experience in a residential setting and/or two years of customer
service. Demonstrated ability to use sound judgment and take
direction Individuals who are formerly homeless encourage to apply
Ability to work in a team environment. Ability to deal with a wide
variety of people in a positive manner. Ability to function well in
a fast-paced environment. PHYSICAL REQUIREMENTS: Residential
setting Repetitive pushing, pulling, stretching, reaching, kneeling
stooping, and bending Prolonged periods of standing and walking
Ability to lift and carry up to 45 lbs. minimum TOOLS AND EQUIPMENT
USED: Computer, standard peripherals and office equipment, kitchen
and laundry appliances, and safety equipment.
Keywords: GGI ALL, Palm Beach , Housing Technician, Hospitality & Tourism , Belle Glade, Florida