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Director of Human Resources

Company: The Colony Palm Beach
Location: Palm Beach
Posted on: November 16, 2021

Job Description:

Since 1947, The Colony Palm Beach has been the center of Palm Beach social life hosting- U.S. Presidents, European Royalty and discriminating travelers from around the world. Be part of a historic, luxury boutique hotel exhibiting polished charm and ambiance only steps away from world-famous shopping and dining on Worth Avenue and the crystal blue waters of the Atlantic Ocean.For more information visit http://thecolonypalmbeach.comThe Colony Palm Beach is an Equal Opportunity Employer and a Drug-Free Work Place.
JOB OVERVIEW: Primary responsibilities include recruitment & onboarding, conducting orientation, internal guest service, and compliance training, oversee payroll and external and internal job postings in Applicant Tracking System (ATS). Maintain all personnel files, (including medical and investigation files) and exit Interviews, maintain all legal, immigration, state/local compliance, initiate and maintain Internal HR communications, respond to and oversee employee relations issues, internal investigations, and special projects as needed. This position will also have a strong role as the gatekeeper of hotel culture and employee development as The Colony Palm Beach continues to identify its brand.

  • Oversee the daily workflow of the Human Resources department.
  • Plan, direct, supervise, and coordinate the internal and external job posting system. This includes reviewing all job postings from Department Leaders for open positions; monitor time-to-fill, sourcing, and pre-employment activities in order to maintain compliance and consistency.
  • Develop recruitment strategies to attract and retain employees.
  • Identify staff vacancies. Recruit, screen, interview, and select applicants.
  • Prepare offer letters.
  • Manage the pre-employment background check and drug screening process.
  • Maintain variable and year-round staffing guide and monitor staffing needs.
  • Maintain and update Applicant Tracking System requisition for EEO and OFCCP compliance.
  • Ensure employment eligibility and maintain I-9 tracking information.
  • Administration of Performance Evaluation System for all staff (exempt and non-exempt), 90-day/annually.
  • Manage and maintain the HRIS.
  • Conduct exit interviews and complete the appropriate exit processes. Analyzes exit interview information, share information and abnormal turnover reports/patterns for Executive Team review.
  • Coordinate all pre-hire/onboarding functions with hiring managers and payroll.
  • Oversee and coordinate new employee onboarding is completed and processed.
  • Plan and conduct new employee orientation to foster a positive attitude toward organizational objectives.
  • Perform difficult staffing duties, including understaffing, grievance process, employee terminations, and administering disciplinary procedures.
  • Coordinate and conduct all compliance training (exempt and non-exempt). Track compliance training in the HR system.
  • Maintain knowledge of laws, regulations, and best practices in employment law, human resources, and talent management.
  • Ensure compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements.
  • Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts, and helping resolve work-related problems.
  • Represent the organization at personnel-related hearings and investigations.
  • Research, develop, implement, and manage competitive compensation, benefits, performance management systems, safety, and employee incentive programs.
  • Draft, propose, and implement the company's policies and procedures.
  • Attend and participate in monthly departmental meetings/ daily manager line-ups to communicate any pertinent information.
  • Attend weekly leadership meetings as scheduled.
  • Disseminate information affecting employer-employee relations, employee activities, hotel personnel policies and programs.
  • Assist department managers with coaching and counseling.
  • Review all documentation prior to it being presented/filed; Oversee all employee/manager documentation and action plans.
  • Maintain confidentially regarding employee issues; document investigation process and seek legal counsel as needed.
  • Keep the General Manager informed regarding employee issues in the hotel.
  • Analyze statistical data and reports to identify and determine causes of personnel problems, and develop recommendations for improvement of the organization's personnel policies and practices.
  • Manage the Workers Compensation program and maintain s strong working relationship with insurance vendors to decrease safety/injury claims.
  • Plan, communicate and execute all employee relations and incentive programs/activities.
  • Protects the organization's value by keeping information confidential.
  • Lead all internal investigations.
  • Manage the uniform program.
  • Perform special projects as required.
  • Maintain knowledge of all safety and emergency procedures, and accident prevention policies.
  • Report and investigate accidents and injuries.
  • Successfully complete all required training.
  • Ensure that the appropriate level of confidentiality and security for all employee and company information and property is achieved.
  • Perform other related duties as assigned.
    • Keep up-to-date on information and technology affecting functional areas to increase innovation and ensure compliance.
    • Any other functions of the position that are incidental to the performance of essential/fundamental job duties, whether or not listed above.STANDARD SPECIFICATIONS:Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently.
      • Bachelor's degree in Human Resources, Business Administration, or related field.
      • Strong written and verbal communication skills. Ability to communicate in English with internal and external customers to their understanding.
      • General working knowledge of all Human Resources functions, including federal, state and local laws and regulations.
      • Knowledge of payroll process, regulatory standards, and compliance requirements.
      • Five years of Human Resources Management experience in a hotel/club/resort.
      • Strong computer skills, including payroll, HRIS, and ATS activity, proficiency in Microsoft Office Suite.
      • Excellent verbal and written communication skills.
      • A high degree of accuracy, attention to detail, and confidentiality.
      • Excellent analytical, problem-solving, and decision-making skills.
        Skills: Essential:
        • Effective interpersonal and communication skills.
        • Ability to maintain hotel's standards, policies, and procedures.
        • Ability to ensure compliance with labor standards.
        • Ability to encourage mutual respect and cooperation among team members, maintain open and collaborative relationships with employees and other departments.
        • Ability to connect with people from various backgrounds and experiences.
        • Able to develop trust and rapport with employees and management staff.
        • Ability to effectively prioritize and organize work.
        • Ability to provide support for team members.
        • Ability to provide training.
        • Ability to be a clear thinker in situations of pressure or time constraint while exercising good judgment at all times.
        • Ability to focus attention on details.
        • Ability to maintain the confidentiality of employees and pertinent hotel information.
        • Excellent follow-up and documentation skills.
        • Ability to ensure the safety and security of all employees.
        • Ability to work well in a high-paced environment and with minimum supervision.
        • Must be able to perform duties with limited supervision.Desirable:
          • Working knowledge of Paycom system.
          • Fluency in a second language.
          • Service industry (operations) experience preferably in a four or five-star luxury hotel or club.
            Physical Requirements:
            • Prolonged periods of standing, sitting at a desk, and working with a computer.
            • Continuous movement throughout the hotel. Ability to climb stairs.
            • Able to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 30 lbs. following appropriate safety procedures.

Keywords: The Colony Palm Beach, Palm Beach , Director of Human Resources, Human Resources , Palm Beach, Florida

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