Customer Support Representative
Company: Teleperformance
Location: Stuart
Posted on: April 8, 2021
|
|
Job Description:
Overview: Why You'll Choose Us
Teleperformance is a strategic partner to the world's leading
companies, bringing solutions and enhancing customer experience
during each interaction. We are the largest interaction expert team
in the market: multicultural, highly skilled, and deeply
knowledgeable, with a wide range of integrated omnichannel
solutions, technology, and the highest security standards. For us,
each interaction needs to be treated as unique.
Benefits of working with TP include
* Paid Training & Competitive Wages ($14.50/hr)
* Monthly Bonuses
* Full Benefits (Medical, Dental, Vision, 401k and more)
* Employee wellness and engagement programs
* A fun, casual work environment on site or virtual
Your Impact
Our call center representatives are a very important part of our
family. You will be the eyes and ears for our team, fielding
customer inquiries and finding innovative ways to respond. Working
in a collaborative and engaging environment, you will have the
chance to interact with people from all walks of life and no two
days will be the same. As you continue to grow and challenge
yourself, you will discover your potential can take you anywhere
you want to go.
In addition to the overall convenience, you'll enjoy the many
benefits of working from home at this time. (You must be able to
work on-site at the Port. St. Lucie site in the future)
* Removing the cost, stress and time constraints of a daily
commute
* Total comfort of working from your own home
* A flexible work scheduled and more work life balance
Responsibilities: Your Responsibilities
* Inbound calls- customer care supporting bank account holders of
traditional banks and other financial institutions. These phone
call inquiries will be about various banking products and services.
The primary member service inquiries are in the form of inbound
phone calls pertaining to the following top call drivers:
* Password Reset
* Sending Tax Forms
* Brokerage Questions
* Banking and Payment Related Questions
* Account Closing / Transfer
* Outbound follow-up phone calls (manual call backs) may be
required on occasion in follow-up to an inbound inquiry that was
not able to be resolved for the customer on the initial
inquiry.
Qualifications: What We're Looking for
* Availability to work various shifts
* Ability to use Windows operating systems
* Ability to type 25 wpm
* Over 18 years of age
* High School Graduate or GED
* Predictable and reliable attendance
* Proficient in English
* Ability to present creative solutions to customer's problems
* Confident
* Must be able to articulate well and think on their feet
* Clarity in communication
* Providing correct information to the customers
* Helpful approach, willingness to problem solving
* Ability to work positively and calmly with customers
* Educate customers on options
* Be warm and friendly
What We Prefer
* 6 -12 month customer service experience preferred
* Bilingual
* Consistent work history
* Proven oral & written communication skills
* Some Technical background
Being One of Our People
It is our mission to always provide an environment for our
employees that promotes happiness from the inside out. When you
work with us, you are valued and inspired to learn, to teach, and
to grow. We want you to come to work motivated to and proud to be
on our team. That's why we continually invest in creating
outstanding work experiences and endless development opportunities.
We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity Employer
Keywords: Teleperformance, Palm Beach , Customer Support Representative, Other , Stuart, Florida
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsHair Stylist - Plaza at Lake Park Description: StylistAt Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist Company: Great Clips Location: Jupiter Posted on: 04/19/2021 Physician - Otolaryngology - Otolaryngology Opportunity in SE Florida Description: HCA Healthcare's Lawnwood Regional Medical Center is assisting a large private ENT practice with over 50 providers all over Florida to add an additional Otolaryngologist to their practice in the Treasure (more...) Company: HCA Healthcare Location: Fort Pierce Posted on: 04/19/2021 Dental Hygienist - $2,000 Sign-On Bonus! Description: Overview: Our Stuart practice is searching for a full-time Registered Dental Hygienist. Join a neighborhood dental center backed by a national network of support. We're searching for a Registered Dental (more...) Company: Great Expressions Dental Centers Location: Fort Pierce Posted on: 04/19/2021 Massage Therapist Description: Overview Are you ready to focus on doing what you love in a place that helps you feel and deliver your best -Massage Envy is the leader in accessible massage and skin care. As a massage therapist at (more...) Company: Massage Envy Location: Jupiter Posted on: 04/19/2021 Travel Histology Tech - $1,440 per week Description: KPG Allied is seeking a travel Histology Tech for a travel job in Jupiter, Florida.Job Description Requirements ul li Specialty: Histology Tech li Discipline: Allied Health Professional li Start (more...) Company: NurseFly Location: Jupiter Posted on: 04/19/2021 Remote - Work From Home Description: Stay Safe and work from home Our top sales representative to date, grossed over 100,000 in sales in just three months and never left her home. Are you next If you already have an online following you (more...) Company: CBD BioCare Location: Jupiter Posted on: 04/19/2021 Team Member Description: Be a Part of the Fiesta... br Come Join The Pollo Nation br br You will need an email account click here to create one if you do not currently have one: Create Email Account br br When you (more...) Company: Pollo Tropical Location: Jupiter Posted on: 04/19/2021 Auto Body Collision Tech Description: Job Summary Experienced Auto Body Technician needed to repair vehicles thoroughly, safely, and profitably in a manner consistent with Caliber S.O.P., insurance partner and industry guidelines/standards. (more...) Company: Caliber Collision Location: Jupiter Posted on: 04/19/2021 Travel Cytotechnologists Description: Travel Cytotechnologist br Numerous Nationwide Travel Assignments / Jobs br br Tired of completing an application just to get information br Click the View or Apply button for HCEN's Free, Quick (more...) Company: HealthCare Employment Network, LLC. Location: Jupiter Posted on: 04/19/2021 Nanny Description: Hello We are in need of a nanny in downtown west palm beach. My son Company: Care.com Location: Jupiter Posted on: 04/19/2021 |