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Front Desk Receptionist for Busy Dermatology Practice

Company: Water's Edge Dermatology
Location: Stuart
Posted on: May 3, 2021

Job Description:

Medical Receptionists are the first point of administrative contact for patients in the office; performing a variety of basic office functions such as greeting, scheduling and checking patients in and out for their appointments.

Essential Functions

  • Adheres to the Water's Edge Mission Statement, Credo and Service Goals, and Values providing exceptional customer service at all times.
  • Greets and welcomes patients as they arrive for their appointments.
  • Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collects and applies payments of services and products.
  • Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary.
  • Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating such with patients and clinical staff, checking patients in and out for their appointments.
  • Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
  • Learns new products and maintains an accurate inventory of all items.
  • Ensures a positive experience for each patient through excellent customer service practices.
  • Verifies patient health benefits with approved health care companies.
  • Sends out and receives medical records and referrals for patient care.
  • Keeps reception area clean and organized.
  • Works in a team environment to accomplish common tasks in a collegial manner.

Supervisory Responsibility

This position does not supervise others

Work Environment

This job operates in a healthcare setting. This role requires regular walking to various locations around the practice. This role also routinely comes into contact with patients who may have contagious illnesses.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, and stooping all day as well as periods of sitting. The employee must frequently lift and/or move items up to 20 pounds.

Position Type and Expected Hours of Work

This is a full-time position in a healthcare facility that is open during business hours Monday through Saturday, 52 weeks per year. On-time and regular attendance including work during inclement weather will be required. This position may also require overtime hours to be worked.

Travel

Travel between Waters Edge practice locations is expected for this position.

Required Education and Experience

High School diploma or equivalent 1-2 years medical office experience

Keywords: Water's Edge Dermatology, Palm Beach , Front Desk Receptionist for Busy Dermatology Practice, Other , Stuart, Florida

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