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Service Technician

Company: Andersen Windows and Doors
Location: Palm Beach
Posted on: May 3, 2021

Job Description:

## Description

At Andersen, Orange is how we describe a spirit that drives us to imagine what's possible. Our commitment at Andersen is to have an inclusive and diverse workplace where employees feel respected, valued and driven to realize their full potential. Whether in product development, our manufacturing processes, sales programs and services, the relationships we build-with our customers, our communities and each other-we see possibility everywhere, every day and use our collective talents to make it happen. We hope you'll accept our invitation to Be Orange, Be You at Andersen.

**PURPOSE:**

Responsible for the delivery/execution of Enterprise service solutions that elevate the Customer Experience.

To represent the Andersen brand and encourage/promote the long-term use of Andersen Enterprise products and services. Promote corporate goodwill while limiting liability to the enterprise.

**PRIMARY RESPONSIBILITIES: **

* Promotes excellent long-term customer business relations while representing Andersen in a superior professional manner. * Repairs windows / doors and installs replacement parts and product on the jobsite independently or as part of a team, as necessary. * Must possess the ability to assess construction issues as they relate to the installation and performance of our window and doors. * Experience in glazing or fenestration is welcomed. * Travels to assigned service areas via vehicle and maintains proper vehicle and equipment maintenance. * Possesses working knowledge of all applicable safety procedures and conscientiously engages safe work practices in all work activities. * Other duties as assigned

**CULTURE AND BENEFITS:** Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We are committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work.

As an innovative and industry-leading organization, we think of benefits more broadly. From your health care to your work environment, to your development and quality of life, we think beyond basic benefits to provide a total rewards package, including, but not limited to:

* Medical/Dental/Vision/Life Insurance * Health Savings Account contributions * Paid holidays plus PTO * 401(k) plan contributions * Professional development and tuition reimbursement opportunities * A culture that supports work-life balance * An environment where collaboration is key * Volunteer opportunities - on company time * Environmentally conscious business decisions * 10,000+ employees and career opportunities nationwide * Work van/vehicle * Cell phone stipend * Internet stipend

## Qualifications

**QUALIFICATIONS:**

* High school degree and valid driver's license with clean driving record; 2 or more years of window installation experience preferred * Basic construction techniques; good knowledge of basic construction and building materials; knowledge of terminology of the construction industry * Ability to service and repair previously installed windows or perform Technical Measures needed for installation. Mechanical aptitude: ability to dismantle and reassemble windows, window coverings and hardware * Demonstrated ability to confidently handle confrontation/conflicts using a tactful and diplomatic approach; Ability to maintain perspective under demanding conditions * Demonstrated interpersonal communication skills; strong listening and empathy skills; organization skills for managing work schedules, job priorities and stock levels * Diagnostic skills: assessment, problem solving and decision making * Initiative: ability to work independently; Flexibility: willingness to work variable work schedules * Basic math skills, legible writing, basic personal computer skills in word and excel

*Job:* Field Service

*Primary Location:* United States-FL-Palm Beach

*Organization:* Andersen Windows, Inc.

*Job Posting:* Apr 8, 2021, 11:33:38 AM

*Unposting Date:* Ongoing

*Req ID:* 28283

Keywords: Andersen Windows and Doors, Palm Beach , Service Technician, Other , Palm Beach, Florida

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