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Case Manager - Intensive Home Detention (IHD)

Company: Gulfstream Goodwill Industries
Location: palm beach
Posted on: May 3, 2021

Job Description:

SCOPE:Develop and monitor the implementation of Individual Personal Development Plan (PDP) with participants in an assigned program, provide guidance, monitoring, mentoring and support to participants to meet program objectives. Contribute to the mission of Goodwill by advocating for the participants and maximizing opportunities for persons with disabilities and other barriers to become more independent, guided by precedent and working within the limits of established policies.ESSENTIAL FUNCTIONS:Must maintain flexible work schedule including nights and/or weekends to accommodate the needs of the participants and/or program.Receive and review court orders and all assessments and other paperwork for new participants in this program. Establish and review a program contract with each youth. Meet with individual participants and review their interests and goals. Identify their assets, needs, and barriers through observations, interviews, case notes and other means. Work in cooperation with participants, guardians and referring agencies to establish individual participant goals/objectives.Based on participant's assessments and identified assets, needs, and/or barriers, define the process for attainment of goals with measurable step by step objectives. Document objectives and process for attainment within the Personal Development Plan (PDP). Ensure that the PDP is in compliance with all policies and procedures. According to policy/procedure, assess the participant's progress against their goals/objectives and document results. Review and/or revise PDP as appropriate based upon progress towards goals and/or changes in participant's needs and/or desires. Provide participant with case management, coaching, mentoring, counseling, and support; and serve as a liaison between program providers and other support providers. Provide crisis intervention; perform advocacy on behalf of the participant, facilitate continuous assessments, and information gathering and sharing with staff. Research and recommend resources and make referrals to other programs, as needed/appropriate.Facilitate home and school visits, as directed by supervisor and/or as required in the grant, to monitor participant's compliance with program requirements.Document every contact with and/or on behalf of a participant in a case note in the electronic system (ETO or other). Print, sign, and file all case notes according to policy/procedure. Work collaboratively with team members to plan, schedule, and facilitate pro-social outings/activities. Observe the participant's participation, interactions, etc. during the activities and document this in a case note for each individual participant. Track the location and approved scheduled activities of the youth at all times. If youth absconds while in the program, facilitate attempts to locate the participant and if not found, complete paperwork to violate the youth from the program. May participate in and facilitate support groups. Provide materials, plan workshops and special events, and engage speakers. Serve as a liaison between program and other support agencies. Attend support plan meetings with family to address progress and changes in goals or participant requirements, as appropriate. Ensure that the case files and participant records are accurate and complete by periodically updating all required forms. Ensure file is in compliance with policies and procedures. Enter participant updates and information into databases in accordance with policy and procedures. Document participant involvement with PDP. Work with local school district to monitor progress. Attend court hearings to obtain referrals and/or to accompany participants to their hearings and report on participant's progress or lack thereof in the program.Provide assistance with other general department activities.OTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO:Demonstrate by words and actions a commitment to the Goodwill mission to help people with disabilities and other barriers to become self-sufficient, working members of the community.Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements.Maintain safe work area and comply with safety procedures and equipment operating rules, keeping work area in a clean and orderly condition.Participate in any variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies. KNOWLEDGE AND SKILLS:Bachelor's Degree in Rehabilitation, Social Services, Human Services or related field. Relevant work experience may be substituted on a year for year basis in lieu of degree equal to 4 years.Minimum of one (1) year case management experience preferred.Excellent communication skills required. Ability to establish and maintain rapport with community partners and referral agents.Excellent problem solving skills and organizational skills.Must have a valid Florida driver's license, valid insurance, reliable transportation for travel to outlying locations and the ability to be insured under the company's vehicle insurance policyPHYSICAL REQUIREMENTS:General office environmentGenerally normal sitting, standing and walkingRegular travelOccasional assistance with lifting up to 30 lbs.TOOLS AND EQUIPMENT USED:Computer and usual peripherals, word processing, spreadsheets and software programs, and standard office equipment, automobile, large passenger van, or wheelchair accessible van, as required.Pay Rate: $13.00 - $16.83/hourNHS10-02

Keywords: Gulfstream Goodwill Industries, Palm Beach , Case Manager - Intensive Home Detention (IHD), Other , palm beach, Florida

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