Care Coordinator Assistant

Center for Family Services of Palm Beach County is seeking a full time Care Coordination Assistant for the Partners for Change Program to work in the West Palm Beach office. The Case Manager who reports to the Chief Operating Officer will have a B.S./B.A. degree in Social Work, Human Services and/or related field. Hours vary but primarily Monday- Friday 8am-6pm. Position will require some travel.Qualifications: Education and Experience:B.S./B.A. Degree in Social Work, Human Services and/ or related field preferredExperience with various types of clients, diverse and multi-cultural populations preferredExperience within the court systems preferredExperience with community providers and data systems preferredMulti-lingual preferredCCM or NCCM preferredAble to legally work in the United StatesQualifications: Knowledge and Abilities:Ability to present the program and agency's services to clients, staff, and referral sourcesAbility to work with other agencies and community stakeholdersAbility to work with clients/ build rapportWriting competencyTime-management competencyComputer literate, experience with data entry and word processing Current CPR certification requiredAnnual Narcan training requiredPrimary Responsibilities Include: Outreach and Case ManagementOutreach: Make routine contacts with potential referral sources, clients, and applicants; and establish network of resources for client referrals and community resourcesIntake and Coordination of Care: Screen applicants for program eligibility, verification of identification, and complete necessary paperwork in a timely fashionPerform data entry, schedule appointments for services, provide and coordinate linkages to appropriate servicesCoordinate transportation needs and access to services for clients from other facilities or the communityAssist clients and staff with meeting client needs as appropriate to their service plan goalsDevelop, coordinate, and maintain appropriate services with other agenciesComplete and document in various data systems as required for client's care plansAttend meetings in community (related to substance abuse services) as assignedAttend court hearings at community court houses (related to substance abuse services) as assignedMaintain case records according to each program's guidelinesDocument services in a timely, clear and concise mannerInput case records into computer network and databasePrepare monthly statistics forms and reports as neededCarry a work-issued cell phone for after-hours and mobile communication needsAttend all regularly scheduled CFS and Program meetings and trainingsMaintain personal/ professional up-to-date training records as assignedReports to Lead Care Coordinator/ Director of CounselingOther:Any other duties as requiredCULTURAL SENSITIVITY STATEMENTWork with multi-cultural individuals and groups in achieving The Center for Family Services missions and objectives, and be sensitive to each individual and groups cultural and socioeconomic characteristics.Center for Family Services does not discriminate in any employment opportunities or practices or on the basis of race, color, religion, gender, sexual orientation, national origin, veteran status, age, disability, marital status, familial status, or any other characteristic protected by law.Please send resumes to: Dawn M. Silver, PhD at and/or Jamie Richartz, LMFT at jrichartz@ctrfam.org

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