Patient Care Technician I
Company: Cleveland Clinic
Posted on: June 6, 2021
I. Basic Purpose:
Performs basic direct patient care activities, patient comfort
procedures and technical skills under the direction of the
II. Major Duties and Responsibilities:
Complies with established corporate and departmental policies,
procedures, objectives, quality assurance methods, and safety
codes. Demonstrates compliance with licensing, regulatory and
accrediting agency provisions as required.
Consistently demonstrates appropriate and professional
communication behavior toward patients, customers, and coworkers.
Cooperates with Management and peers to promote an environment of
teamwork and collaboration.
Adheres to Customer Service standards. Promotes patient and
family satisfaction with hospital care and services. Ensures
patient and family needs are met in a speedy fashion. Expectation
of the position is that when call lights are answered at the desk,
patients are addressed with their name, then staff member gives
name and statement asking what we can do to help patient. Promotes
customer service initiatives related to hourly rounding. Rounding
should be done alternating hours with the RN. Intentional rounding
should focus on the 4 P's (potty, positioning, proximity and pain).
Also, utilize patient communication boards and update each
Performs basic patient care procedures, patient comfort
procedures and technical procedures including prepping (including
clipper prep), thermal applications, sterile/non-sterile soaks,
basic wound care, application of sterile/non-sterile dressings,
setting up a sterile field, phlebotomy, EKG, and bed side glucose
monitoring. May assist with patient positioning under direction of
a physician or RN.
Obtains and documents intake and output, patient vital signs,
including temperature, blood pressure, weight, respiration and
Reports status of assigned activity completion, patient status
changes, patient complaints or requests to the RN as indicated and
periodically during the shift.
Transports patients as directed.
Transports specimens to designated areas; assists with ordering
specimen studies as necessary.
Maintains Confidentiality of patient and unit care data.
Adheres to all Patient Safety standards. Promotes and maintains
a safe, private, comfortable and therapeutic environment for
Ensures adequate stock of supplies and proper functioning of
Participates in educational programs and in-service meetings as
Assists with orientation and training of new department
Actively participates in unit-based quality improvement
Duties may require access to secured medication rooms. While
working in medication rooms, does not handle or remove medications.
Ensures room is secure at all times and takes precautions to ensure
that patients, family members, and general public do not enter
medication room for any reason.
Maintains annual mandatory education requirements specific to
position as mandated by Martin Health System.
- Performs all other duties as assigned or requested.
III. Minimum Requirements (experience, training, and
To effectively fulfill this position, candidate must meet the
> High school diploma or equivalent required;
> Certified Nursing Assistant document and/or
document/transcript demonstrating successful completion of first
semester of nursing school (fundamentals of nursing or equivalent)
OR State of FL EMT OR Paramedic License OR National EMT - (primary
source online verification required directly from State of Florida
Licensing database for FL licenses) OR must have successfully
completed the MHS Patient Care Technician Residency Program.
> Current acceptable CPR/BLS certification required: American
Heart Association Basic Life Support for Health Care Provider OR
American Red Cross CPR/AED for the Professional Rescuer;
Must successfully complete the didactic and clinical components
of MHS PCT training/clinical orientation.
Keywords: Cleveland Clinic, Palm Beach , Patient Care Technician I, Other , Stuart, Florida
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