SENIOR CLERK

Company: My Florida Corp Defunct
Location: Stuart
Posted on: March 18, 2023

Job Description:

SENIOR CLERK - 64045314

Date: Feb 10, 2023

Location:

STUART, FL, US, 34994

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

Requisition No: 794625

Agency: Department of Health

Working Title: SENIOR CLERK - 64045314

Position Number: 64045314

Salary: $1,200 Bi-weekly

Posting Closing Date: 02/17/2023

Job posting category: Open Competitive

Your Specific Responsibilities:

This is a bilingual Senior Clerk position apart of the Client Administration team who reports directly to the Health Information Specialist Supervisor- SES. This position requires a professional demeanor to internal and external customers; ability to work as a team player and under stress without losing emotional control; a willingness to meet and exceed customer expectations; flexibility in adapting to changes in the workplace; sensitivity to client confidentiality; and a commitment to excellence. This position will be cross trained to perform any job function within the Client Administration team to ensure continuity of care. Employees are expected to perform job duties in accordance with federal and state laws, Administrative Codes, Florida Department of Health and local Martin County policies and procedures.

Client Administration:

+ Providing exceptional customer service to internal and external customers

+ Answering and handling telephone calls, transferring calls to appropriate staff

+ Scheduling, confirming, cancelling, and rescheduling appointments

+ Creating, updating, and maintaining electronic health records in HMS to include demographic and insurance information

+ Check in clients in HMS for clinic services

+ Verify health insurance eligibility

+ Verify financial eligibility

+ First and annual appointments or as needed verify and update financial, insurance and demographic information and forms

+ Scan medical documents, client documents or DOH forms

+ Participate on projects as assigned by supervisor or leadership team

+ Complete HMS or any other assigned trainings by supervisor

+ Coordinate with clinic staff to interpret or translate into Spanish

Medical Records:

+ Organize patient records in the secure medical records area in Stuart and Indiantown locations

+ Review fax requests

+ Fax distribution to appropriate program or provider

+ File faxes, medical records, laboratory results and medical documents

+ Scan medical documents, client documents or DOH forms

+ Maintain confidentiality and follow HIPPA guidelines

Serve as back up to order and receive supplies from MyFlorida Marketplace (MFMP)

Participate in community outreach events for clinic programs

Required Knowledge, Skills, and Abilities:

Ability to communicate effectively. Ability to review data for accuracy and completion. Knowledge of general office procedures and policies. Ability to prepare reports and correspondence. Ability to plan, organize, and coordinate work assignments. Knowledge of Microsoft office programs: Outlook, Word, PowerPoint, and Excel.

Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite): Valid driver's license

Other job-related requirements for this position:Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing otheremergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

Qualifications:

Minimum:

+ Must be bilingual English/Spanish

+ Must have a valid Drivers License

+ Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing otheremergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work

3441 SE Willoughby Blvd., Stuart, Fl 34994

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

+ Annual and Sick Leave benefits;

+ Nine paid holidays and one Personal Holiday each year;

+ State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

+ Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com );

+ Flexible Spending Accounts;

+ Tuition waivers;

+ And more!

+ For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

Nearest Major Market:Port Saint Lucie

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