Business Systems Analyst

Company: PlanHub
Location: Palm Beach
Posted on: November 19, 2021

Job Description:

PlanHub is a pre-construction bidding marketplace helping general contractors, subcontractors, and suppliers connect and grow their businesses. Built for tradesmen in mind, PlanHub is designed around the user workflow to help boost productivity, maintain deadlines, increase revenue, and create relationships for general contractors, suppliers, and subcontractors. Easily post projects or submit bids with anytime-anywhere collaboration for every commercial construction trade.Our PlanHub family has grown and evolved over the past 10 years, and we have no intentions of slowing down. Our employees are our success, and we foster a dynamic workplace culture that attracts talent, drives engagement, increases performance, invests in employees' career development, all while having fun doing it! So, if you have that entrepreneurial spirit, are innovative, passionate about what you do, and are driven by the need to stretch yourself to make an immediate business impact, all while learning and growing as part of a great team, join us!We are looking for a dynamic Business Systems Analyst to join our team based in West Palm Beach, FL. (This is not a remote position. The Product team is a dynamic and very fluid team and for innovation continuity, the successful candidate must be willing and able to be in the office 2 or 3 days per week - preferably more).In this role you will be deeply focused on improving business processes, leveraging application data and analysis techniques to determine which system improvements would have the best impact on business objectives. As a problem solver, you will analyze complex business activities and evaluate results to propose the best solution for moving forward. You'll build a solid understanding of the functional areas of the business and serve as a liaison between business groups and the technology engineering team, facilitating communication and helping translate business requirements into technical and functional requirements.What you'll do to make your impact: Analyze application, financial and customer data to gather insights, identify underlying facts, perform root cause analysis, and understand trendsInterview and observe users that interact with applications to understand how work is performed and the methods in which an application is utilizedBusiness process mappingConsolidate data from multiple systems to find correlationsGenerate reports summarizing data for review by multiple stakeholdersProvide guidance and advice on technical, system, or process-related topicsBuild recommendations for new procedures, and technical solutionsPresent findings, observations, and develop methods to communicate data and insightsAnticipate the organizational impact of process or system changesDocument new procedures and materials that assist management in utilizing systems more effectivelyYou'll need these in your arsenal: Quantitative analytical skills, knowledge of analytics techniques, tools, and principlesTechnical experience with application systems, familiarity with CRM solutions, database design, and query methodsAbility to create and visualize business process and modelsProject management experienceMinimum of a Bachelor's degree in Business, Computer Science or related fieldDashboard design experienceFive (5) years' of relevant industry experienceYou will be: Naturally curious, investigative, and excited by new challenges.Active listening and observation to best interpret a user's behavior, needs and feedback.Attention to detail, being thorough and careful in the organization of data and when evaluating the scope of a problem or solution.Critical thinking and complex problem solving, understanding external customer and internal challenges, evaluating various approaches and implementing solutions.Dependable, responsibleComfortable presenting findings and potential solutions, speaking in front of groups.Outgoing personality. Have interpersonal skills to deal effectively with all levels of staff.Achievement orientedComfortable in entrepreneurial and dynamic growth environments.Professional appearance and demeanor.Previous experience in customer service and/or software-as-a-service industry a big plus.What's in it for you: In addition to the opportunity to join a dynamic team that was awarded the Great Places to Work designation and make and immediate impact as PlanHub moves to dominate the industry, PlanHub offers:Very competitive compensationAn excellent benefit package, including medical, dental, vision and life insurance401(k) plan with 4% company matchGenerous paid time off (4 weeks++)Terrific work/life balance and flex schedulingThe ability to give back to your community through volunteer opportunitiesCareer growth and progressionUnlimited snacks, in office games, and lots of other cool stuffJob Type: Full-time

Keywords: PlanHub, Palm Beach , Business Systems Analyst, Professions , Palm Beach, Florida