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Front Desk Agent/Guest Relations Specialist

Company: Four Seasons Hotels Inc
Location: Palm Beach
Posted on: March 17, 2020

Job Description:

The Four Seasons Resort Palm Beach is seeking a seasonal, on call Front Desk Agent/Guest Relations Specialist to join our exciting Front Office team. Don't miss this unique opportunity to be part of our award winning team, while beginning your career with the world's leading luxury hotel company!The ideal candidate will have at least one year of previous Hotel/Resort Front Office experience, including Front Desk and/or Concierge. The Guest Relations Specialist must have strong communication skills, solid work ethic, and the ability to provide intuitive service. They will be required to perform and fulfill both Front Desk and Concierge related duties.Requirements:* Mobile position requiring movement behind the desk and within the hotel* Continuous standing for entire shift* Excellent interpersonal and communication skills, both in person and by telephone* Must be fluent in English* Ability to learn multiple computer software and accurately input information into the systems* Ability to work cohesively with co-workers both within and outside of the department* Ability to prioritize, organize and follow up efficiently* Previous hotel, Front Office experience is strongly preferred* Must be able to work all shifts including AM's, PM's, weekends, and holidays* Extensive knowledge of local hot spots, restaurants and attractions is preferred* Strong organizational skills, with the ability to work independently* Ability to function under pressure, set priorities and adapt to changing conditions* Requires attention to detail and accuracyAbout Four Seasons Resort Palm BeachAt Four Seasons Resort Palm Beach, the timeless charm of the island and a close connection to the expansive beach is thoughtfully articulated throughout this 6-acre oceanfront paradise. As Palm Beach Island's only Five Star, Five Diamond resort, Four Seasons recently completed an incredible multi-million-dollar renovation in collaboration with some of the world's best design and culinary talent including the opening of Florie's, the first restaurant in the United States in collaboration with three Michelin-starred Mauro Colagreco, the chef behind the #1 World's Best Restaurant 2019. Join us in Palm Beach as we welcome in a new era.Sky's the LimitFour Seasons Hotels and Resorts have been ranked FORTUNE magazine's '100 Best Companies to Work For' every year since 1998... Come and find out why! With 116 hotels in 47 countries, Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service.What to ExpectCompetitive Salary & Wages401(k) Retirement PlanExcellent Training and Development opportunitiesComplimentary Accommodation at other Four Seasons Hotels and ResortsComplimentary Dry Cleaning for Employee UniformsComplimentary Employee Meals--- and so much more!Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Keywords: Four Seasons Hotels Inc, Palm Beach , Front Desk Agent/Guest Relations Specialist, Sales , Palm Beach, Florida

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