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Customer Sales & Service Representative II

Company: Mr. Handyman serving Vero Beach and Jupiter
Location: Stuart
Posted on: May 16, 2022

Job Description:

We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with little or no industry experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company. This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive inbound sales, use of computers, paperwork, and juggling multiple office priorities. We are a local General Contractor, with a focus on "smaller" projects in the size range of a few hours to a few weeks. We are experiencing an unprecedented demand for our services, which means a full-time position with competitive wages. We're looking for Customer Service Reps with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement. At Mr. Handyman, we do quality work in nice homes and need experienced, motivated and organized staff who can work directly with customers to successfully complete current projects, open doors to future projects and identify and assess customers' needs to achieve satisfaction. Accordingly, excellent customer communication and independent work skills are also required. What we offer:

  • Competitive wages
  • Bonus and incentives
  • Paid holidays
  • PTO
  • Friendly, fun & casual team working environment Skills/Requirements:
    • Be punctual
    • Be highly organized and detail-oriented
    • Strong phone contact handling skills, active listening & able to be friendly at all times on the phone
    • Proven customer support experience or experience as a Customer Service Representative
    • Must be a self-starter, ability to multi-task, prioritize, and manage time effectively
    • Computer experience with Office, Excel, and QuickBooks
    • Experience in the construction field is a plus
    • Familiarity with CRM systems (Service Titan/Salesforce) and practices is a plus
      NoticeMr. Handyman International LLC is the franchisor of the Mr. Handyman - franchised system. Each Mr. Handyman - franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
      • AcknowledgementI acknowledge that each independent Mr. Handyman - franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Keywords: Mr. Handyman serving Vero Beach and Jupiter, Palm Beach , Customer Sales & Service Representative II, Sales , Stuart, Florida

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