Franchised Sales Coordinator
Location: Palm Beach
Posted on: May 26, 2023
Job Number 23066073
Job Category Sales & Marketing
Location Tideline Ocean Resort & Spa, 2842 South Ocean Boulevard, Palm Beach, Florida, United States
Located Remotely? N
Position Type Non-Management
Additional Information: This hotel is owned and operated by an independent franchisee, Concord Hospitality Enterprises. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
Our Sales Coordinators are important to the hotel's success. They are a direct link between the front desk and our sales team. As the Sales Coordinator, you will assist our incoming reservation calls for groups and meetings, as well as assist the sales team with contracts, room blocks and communication with the rest of the hotel team. Key Role Responsibilities:
Be one of the first points of contact for incoming sales calls, and respond in a quick, timely, and professional manner to all internal partners and external customers. Endeavor to deliver clear and concise communiqu-- that is representative of Concord Hospitality via all avenues of communication.
Complete assigned tasks and responsibilities to include: assisting with or the management of room blocks, select reporting, client notification of key dates such as cut-off or payment schedule deadlines, group resumes, event orders and BEO's, billing details, and other integral administrative aspects of the booking or execution of groups and events).
Complete or assist with various aspects of pre-event, main event, and post-event details: Track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group.
As needed, gain knowledge of hotel's food and beverage products, pricing, presentation, and learn about the hotel's function space, audio visual, and any other details related to group and event success.
Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel's sales strategies (i.e. rates, fees, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties. Prior Marriott experience full-service experience desirable.
Here are some reasons our associates like working for us:
Our Benefits (applies to Full Time Associates Only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
We provide Revenue Management and Digital Marketing support as well as amazing training, growth opportunities and excellent leadership. Our sales coordinators can enhance their earnings using our Business Referral Incentive Plan rewarding you for business discovered for our other Concord properties! Our company is huge proponents of training and development including our signature sales training - DST "Dynamic Sales Training" which all sales managers and Director of Sales attend in their first year in the company.
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
This company is an equal opportunity employer.
Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.
Job Number 23066073
Keywords: Marriott, Palm Beach , Franchised Sales Coordinator, Sales , Palm Beach, Florida
here to apply!